Biz Extra

Published: May 21, 2020 | Updated: May 21, 2020

20 Questions: Tim Seward, Chair, BH Area Hospitality Association & Operations Manager, Holiday Inn Bournemouth, takes the hotseat

By Andrew Diprose, editor

Each week we shine the spotlight on a member of Dorset’s business community and ask him, or her, for answers to our part fun/part serious questionnaire. This time…

His childhood hero was Bananaman, he’d like to share a car with a comedian such as Michael McIntyre, gets angry at ‘Mickey Mouse’ companies and would like to be remembered as a kind, caring and supportive person who inspired other people.  

Tim Seward, Chair of BH Area Hospitality Association and Operations Manager, Holiday Inn Bournemouth, takes the 20 Questions’ hotseat.

Question: What is your favourite TV show?

Answer: The X Factor, Britain’s Got Talent, and The Voice but I also like reality shows such as Hunted and I’m a Celebrity…Get Me Out of Here.

Q: Who would you like to share a car with?

A: Any comedian such as Michael McIntyre as it would be a laugh a minute and make the journey more interesting.

Q: The best bit of my job is…?

A: Working in the hospitality industry since a young age I have met many staff over the years, some of whom have become long term friends.

Q: And the worst…?

A: Some very difficult guests and trying to meet their needs. Also guests complaining about something extremely minor in order to get a freebie.

Q: Who was your childhood hero?

A: Eric who lived at 29 Acacia Road and turned into Bananaman [fictional comic character]. I think I even had a Bananaman mug and colouring set.

Q: What’s your favourite smell?

A: Living in this area, it’s great to go on walks and enjoy the smell of the beach and sea fresh air. I also like the smell of fresh fruit such as strawberries and raspberries.

Q: Where’s your favourite place in Dorset?

A: I love many places in this area but especially Sandbanks, Bournemouth and its nine miles of golden sandy beaches and Durdle Door. I think we are very blessed with the amount of lovely places to visit on our doorstep.

Q: What advice would you give to anyone starting out on a career?

A: They need to be passionate and network and communicate constantly. Back in 2014 I helped relaunch the Cliff House Hotel, Southbourne, from a Salvation Army retreat house to a boutique hotel. In my role as General Manager I had to constantly network and attend as many events as possible to get the hotel known across the community.

Q: What was your first record/CD?

A: Kylie Minogue: I Should Be So Lucky.

Q: What gets you angry?

A: Mickey Mouse companies and people who think they know how to run a business and know it all when they have no clue.

Q: Do you have a favourite piece of music?

A: I love certain songs from musical theatre shows including One Day More (Les Miserables), Electricity (Billy Elliot), Light at the End of the Tunnel (Starlight Express), but the best two must be Defying Gravity (Wicked) and Circle of Life (The Lion King).

Q: What are the qualities you look for in a new employee?

A: Enthusiastic, positive, passionate and good communication and willingness. even if they have never worked in the hospitality industry before.

Q: What’s your favourite food or dish?

A: Traditional burger (sometimes with bacon and cheese) and chips but not McDonald’s.

Q: Steamed sponge pudding and custard or a plate of melon?

A: Steamed sponge pudding with custard.

Q: Name the best thing about living/working in Dorset?

A: Nine miles of sandy beaches, lots of events happening all year and plenty of different places to visit if you have time off from work.

Q: If you were Prime Minister for the day what would be the first thing you do?

A: Put the arts, education and hospitality back at the top of the agenda and look at how the high street for retailers could be regenerated.

Q: What’s your biggest frustration?

A: Any owner of a hotel who is incompetent, who doesn’t care about their staff and doesn’t invest.

Q:  Where’s your favourite holiday location?

A: St Ives in Cornwall, It’s as though you are abroad. Plenty of sandy beaches, space to explore and to get away from it all. A delightful little seaside town with plenty of beaches and places to visit.

Q: Where do you see yourself in ten years’ time?

A: Ideally Director or General Manager of a successful hotel company.

Q: What would you like to be remembered for?

A: A kind, caring and supportive person who inspired other people.