Biz Extra

Best of both worlds as technology is combined with human interaction at Ouch Training Team

By Staff Reporter [email protected]

Published: November 15, 2020 | Updated: 16th November 2020

By Simon Cassin, Director, Ouch Training Team Ltd

Utilising technology while still retaining an element of human interaction.

It really is the best of both worlds – and it’s working brilliantly.

We call it the Ouch way.

Delivering training, seminars and presentations to individuals and groups from all over the world.

And with delegates attending – virtually – from locations as far flung as Brazil, Holland, India and Shaftesbury.

Delivering in this way means that delegates have access not only to the information but also the human to human interaction.

That is so important to learning.

How many of us can still recall an inspirational teacher?

One who gave us the confidence to explore and really get to grips with a subject.

That’s why at Ouch we believe it is vital to interact with real people.

People who have both experience and the ability to react to a delegate’s needs.

It’s so good to see how clients have embraced live-online delivery for some of their training.

A great example is Wessex Group.

Simon Morgan, Director, said: “We realise the importance of striking the balance between providing quality training for our team, and the need to reduce the physical interaction between delegates and trainers.

“Working with Ouch, we have been able to adapt to the present circumstances and still provide a well received, appropriate and interactive delivery method for our team.”

Thanks Simon.

Helping delegates feel comfortable with this new approach has been key to our success at Ouch.

We now regularly hold pre-training test and support sessions for our customers.

For one client we’ve arranged pre-event login and test sessions.

It means delegates can become familiar with the delivery method and feel more comfortable with the new format.

We’ve also utilised a blended learning approach to both physical and mental health and first aid training.

This combination of e-learning modules, supplemented by face to face or live-online sessions, has been adopted by many of our clients.

Organisations ranging from councils to sole traders have seen the benefits to both their organisation and their staff alike.

Whatever happens in the future of training one thing is for certain.

Adapting and supporting our clients so they get what they need is what we do, day in day out, at Ouch.

Our pledge to you is that it will continue to be so in the future.

For further information on how we may be able to help your organisation, please get in touch.

[email protected]

01202 880999

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