South Coast automotive group Hendy has appointed Kevin Souster as Head of Service.

He joins the senior leadership team after working at the Renault Group for the last 16 years where he held various roles in both sales and aftersales, most recently as its Head of Network, Aftersales.

His entire career has been in motoring having started as an apprentice technician, spending time working as a technical training consultant for both the Volkswagen Group and Volvo prior to joining Renault.

In his new role, Kevin will be working closely with Pete Walker, Director Service and Body Shop, on implementing the group’s service strategy.

Pete said: “Kevin has an incredible breadth of experience working in aftersales and, having known Kevin for a number of years in his time at Renault, we knew that he was the right person to join us in this role.

“Kevin will be working across the group, with the Divisional Performance Manager and the senior leadership team, as Hendy continues to expand.”

As Head of Service Kevin will be focusing on the commercial results of the division together with the customer experience.

He said: “These are totally interlinked, and I’ll be working with the teams for the long-term benefit of both our customers and the business.

“I’ve known the team at Hendy for some time and this was such a good opportunity for me to take on a new challenge and work with some incredible people.”

• https://www.hendy.co.uk/

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